How does a travel agent get paid if I'm not paying extra?

Travel agents get paid through commisions from vendors. When you book a trip with a travel agent, your money goes straight to that vendor the agent booked with, then after your trip, the vendor pays the agent a percentage of the booking price.

Are there any fees associated with retrieving a quote from AW Getaways?

Yes, there is a $50 research fee, but I hold sales every now again for those subscribed to my emailing list and members of my private facebook group.

Is travel protection required?

Travel protection is not required, but it is recommended in the case of unexpected events such as flight delays or cancellations.